About this role
ServiceNow Business Analyst (Technical) at LIGHTFEATHER IO LLC. Location: United States or Arlington. Role: facilitating workshops, documenting requirements, mentoring analysts Requirements: U.S. citizen eligible for Secret clearance. Bachelor's degree. 5+ years BA experience with 3+ years on ServiceNow, federal contracting experience, Agile/Scrum, CSA required, familiarity with ITSM modules, backlog tools, and process mapping. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira, Azure DevOps, Visio, LucidChart Certifications: servicenow system administrator (csa), itil v4 foundation, pmp, csm, safe po/pm Commitment: Full Time Workplace: Remote Languages: English