About this role
Technical Business Analyst - ServiceNow at LIGHTFEATHER IO LLC. Location: Arlington or United States. Role: leading workshops, translating requirements, designing processes Requirements: U.S. citizenship and ability to obtain Secret clearance; Bachelor's degree; 5+ years as a Business Analyst with 3+ years on ServiceNow; ServiceNow CSA required; experience in federal contracting, Agile, Jira/Azure DevOps, and process mapping tools. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ServiceNow Agile, Jira, Microsoft Azure DevOps, Microsoft Visio, Lucidchart Certifications: servicenow csa, itil v4, pmp, csm, safe po/pm Commitment: Full Time Workplace: Remote Languages: English