About this role
Analista de Suporte ao Cliente (Customer Support) at Watu. Location: São Paulo, São Paulo, Brazil. Role: providing support, resolving issues, improving processes Requirements: Experience in customer service/support, strong verbal/written communication, analytical problem-solving, autonomy and prioritization skills, familiarity with CRM and digital tools, interest in AI/automation and data; intermediate English is a plus. Category: Customer Service Seniority: Mid Level Tools: CRM, Artificial Intelligence (AI), chatbots Commitment: Part Time, Full Time Workplace: Onsite Languages: English, Portuguese