About this role
NOC Analyst - Tier 2 | Vitis Technologies at Prosource. Location: Blue Ash, Ohio, United States. Role: troubleshooting alerts, resolving tickets, supporting clients Requirements: 4+ years professional experience; networking certs (Network+, CMNA) or equivalent; Windows Active Directory and Group Policy, Microsoft 365/Office365 and Windows OS experience; firewall configuration; strong troubleshooting, critical thinking, and customer service skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office365, Microsoft Windows, Microsoft Active Directory, Group Policy, Autotask, Datto BCDR, Datto RMM, Cisco Meraki Certifications: network+, cmna, microsoft windows server, microsoft 365 Commitment: Full Time Workplace: Onsite Languages: English