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Principal Customer Reliability Engineer @ Accela

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About this role

Principal Customer Reliability Engineer at Accela. Location: United States. Role: leading migrations, resolving incidents, improving reliability Requirements: 8+ years in production/SRE/cloud operations or similar; hands-on Microsoft Azure, Kubernetes, Terraform; observability/APM, distributed tracing, logging, metrics; scripting with Python/PowerShell/Bash; Git/GitHub; strong customer communication and incident leadership. Category: Engineering Seniority: Senior Level Tools: Microsoft Azure, Kubernetes, Terraform, Python, PowerShell, Bash, Git, GitHub, APM platforms, GitHub Copilot, Claude Code Commitment: Full Time Workplace: Remote Languages: English

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