About this role
Associate Support Engineer at SilverRail. Location: London or United Kingdom. Role: resolving issues, reviewing logs, supporting customers Requirements: 1–3 years customer or technical support experience; experience with Jira/ITSM, reviewing XML/JSON logs, APIs and integrations; rail or travel industry experience preferred; SQL a plus; strong communication and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: Jira, XML, JSON, API, SQL, ITSM Commitment: Full Time Workplace: Hybrid Languages: re, English