About this role
Customer Success Manager at Instrumentl. Location: United States or San Diego or Alaska. Role: owning relationships, driving adoption, managing accounts Requirements: 3+ years in customer-facing Customer Success or Account Management in SaaS, managing large portfolios; strong relationship-building, communication, and proactive ownership skills; experience with adoption, retention, and expansion. Category: Customer Service Seniority: Mid Level Tools: G Suite, Zoom, Slack, Intercom, HubSpot Commitment: Full Time Workplace: Remote Languages: English