About this role
Remote Workforce and Reporting Manager (Call Center) at TechOp Solutions International. Location: United States or North America. Role: forecasting staffing, managing scheduling, producing reports Requirements: Bachelor's degree, 5+ years WFM/reporting/BI or contact center experience, experience with workforce management software, reporting tools and Microsoft Excel, strong analytical and communication skills, and security eligibility. Category: Project and Program Management Seniority: Senior Level Tools: workforce management software, reporting tools, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English