About this role
CSR Lead at TechOp Solutions International. Location: Austin, Texas, United States. Role: leading team, coaching staff, monitoring performance Requirements: High school diploma (Associates preferred), 3+ years customer service/help desk experience, 1+ year supervisory experience, proficiency with Microsoft Office, strong leadership and communication, security eligibility required. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Suite Commitment: Full Time Workplace: Hybrid Languages: English