About this role
Customer Success Manager at Layer Health. Location: Boston or New York City. Role: own relationships, primary contact, drive satisfaction Requirements: 3-5 years in healthcare-focused Customer Success, Program Management, or client-facing roles; strong communication and relationship-building; comfortable in a fast-paced startup; hybrid in Boston or NYC. Category: Customer Service Seniority: Mid Level Tools: Smartsheets, Notion, Slack Commitment: Full Time Workplace: Hybrid Languages: English