About this role
Head of Support at Energy One. Location: Solihull, West Midlands, United Kingdom. Role: managing service, coordinating incidents, developing dashboards Requirements: 5+ years service delivery management (SaaS/cloud preferred); strong ITIL, Jira Service Desk, Power BI, and ISO 27001 knowledge; leadership, client relationship, and incident management experience. Category: Information Technology Seniority: Senior Level Tools: ITIL, Jira Service Desk, Power BI, ISO 27001 Certifications: itil, iso 27001 Commitment: Full Time Workplace: Hybrid Languages: English