About this role
Bilingual Customer Service Team Lead (On-Site) at ViaPlus by VINCI Highways. Location: Austin, Texas, United States. Role: directs staff, trains staff, handles issues Requirements: Lead and train bilingual customer service team; manage daily operations; handle escalations; recruit and schedule staff; ensure data accuracy and performance. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish