About this role
QA Analyst (Bilingual) at ViaPlus by VINCI Highways. Location: Austin, Texas, United States. Role: evaluating interactions, recommending actions, analyzing reports Requirements: 3+ years call center experience; strong analytical, QA and data analysis skills; proficiency with Microsoft Excel and Word; bilingual (English/Spanish) preferred; experience with quality audits and Quality Management Systems. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English, Spanish