About this role
Manager, Customer Success at Arise Virtual Solutions. Location: United States. Role: Manage contracts, Implement vendors, Track metrics Requirements: 5+ years in operations management in contact centers/BPO; 5+ years in card services ops; leads teams; KPI, vendor and budget management; strong analytical skills; customer success orientation. Category: Project and Program Management Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Pivot tables, V-lookups, Outlook, Microsoft Project Commitment: Full Time Workplace: Hybrid Languages: English