About this role
Customer Care B2B Jr Supervisor (Semarang) at Tiketdotcom. Location: Semarang, Central Java, Indonesia. Role: monitor cases, coach team, present reports Requirements: Minimum 2 years in contact center or customer care operations; OTA/3PS experience preferred; GDS a plus; fluent in Bahasa Indonesia and English; based in Semarang. Category: Customer Service Seniority: Mid Level Tools: GDS, CRM, Analytics tools Commitment: Full Time Workplace: Onsite Languages: Indonesian, English