About this role
Senior Customer Success Manager at Global Relay. Location: Chicago, Illinois, United States. Role: managing accounts, driving retention, negotiating renewals Requirements: 6+ years SaaS customer success or enterprise account management experience, proven track record managing large complex accounts, strong negotiation and executive communication skills, proficiency with Salesforce and CS platforms; bachelor's degree or equivalent. Category: Sales Seniority: Senior Level Tools: Salesforce, Gainsight, Totango, ChurnZero Commitment: Full Time Workplace: Onsite Languages: English