About this role
Customer Success Manager at Modaxo. Location: Washington or California. Role: leading renewals, managing accounts, driving expansion Requirements: 5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration. Category: Customer Service Seniority: Senior Level Tools: CRM Commitment: Full Time Workplace: Remote Languages: English