About this role
Senior Manager, Customer Success at Xendit. Location: Beijing or Hong Kong or Kuala Lumpur or Shanghai or Shenzhen or Singapore or Taipei. Role: Own portfolio, Develop understanding, Drive expansion Requirements: 8–10 years in customer success or related client-facing roles in B2B SaaS/fintech; enterprise account growth; strong English and Mandarin; API/payments understanding. Category: Customer Service Seniority: Senior Level Tools: APIs, Integrations, Payments Platform Commitment: Full Time Workplace: Hybrid Languages: English, Chinese