About this role
Head of Customer Support at AiPrise. Location: San Jose, California, United States. Role: scaling operations, managing onboarding, leading support Requirements: 10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear. Category: Customer Service Seniority: Senior Level Tools: Zendesk, Intercom, Linear, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English