About this role
Senior Workforce Manager at Intouchcx. Location: National Capital Region, Philippines. Role: planning capacity, managing resources, leading team Requirements: Post-secondary degree or certificate required; minimum 3 years in call center/service industry and 3 years as a workforce manager; experience in capacity planning, forecasting, scheduling, MS Office, strong analytical and communication skills. Category: Project and Program Management Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English