About this role
Regional Escalation Manager at Milestone Careers. Location: Brøndby, Capital Region, Denmark. Role: leading escalations, coordinating teams, driving resolution Requirements: Bachelor's degree or equivalent experience; 5+ years in technical support/escalation or related customer-facing roles; experience managing complex escalations, stakeholder coordination, and working with CRM/support platforms. Category: Customer Service Seniority: Senior Level Tools: CRM, XProtect, Arcules, BriefCam Commitment: Full Time Workplace: Hybrid Languages: English