About this role
Quality and Compliance Manager at LegacyBox. Location: Chattanooga, Tennessee, United States. Role: conduct QA, audit tickets, document SOPs Requirements: 3+ years in CX, contact center, or support ops; QA experience; SOP writing; strong communication; PCI/data handling familiarity. Category: Information Technology Seniority: Mid Level Tools: Gorgias, Google Workspace, Loom, Video editing, Learning module tools, Aircall Commitment: Full Time Workplace: Onsite Languages: English