About this role
CX Manager at LegacyBox. Location: Chattanooga, Tennessee, United States. Role: Managing CX agents, Coaching team leads, Tracking performance metrics Requirements: 4+ years managing a customer-facing team; proven coaching focus; multi-site/multi-vendor CX experience; strong data and leadership skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English