About this role
IT Operations Director at Sentinel Blue. Location: United States. Role: Lead service desk, Monitor metrics, Enforce ITIL Requirements: Lead IT operations, service desk, and infrastructure; implement ITIL; manage remote, multi-client environments; drive automation and security alignment. Category: Information Technology Seniority: Senior Level Tools: Windows 11, Windows Server, macOS, Microsoft 365, Azure, Virtualization, Enterprise Networking Certifications: security+, itil, comptia network+, azure administrator, azure solutions architect, ccna, cissp, cmmc Commitment: Full Time Workplace: Remote Languages: English