About this role
Product Manager CX at IFS. Location: Pune, Maharashtra, India. Role: identifying cases, defining specs, owning roadmap Requirements: 5+ years in product management for technically complex, user-facing systems; strong use-case intuition; familiarity with agentic AI patterns; collaborate with engineers and researchers; excellent communication and prioritization. Category: Product Management Seniority: Mid Level Tools: LangChain, OpenAI functions, memory systems, Jira Service Management, Zendesk, Salesforce Service Cloud, GitHub, AI tooling Commitment: Full Time Workplace: Hybrid Languages: English