About this role
Customer Success Manager at Gigalogy Inc.. Location: Minato, Tokyo, Japan. Role: managing relationships, leading onboarding, driving upsell Requirements: 2+ years client relationship or account experience preferred, native-level Japanese (N1), excellent communication and problem-solving, multitasking, KPI-driven, basic API/web app knowledge; SaaS/AI experience and English communication are a plus. Category: Customer Service Seniority: Entry Level Tools: Maira, API, Udemy Commitment: Full Time Workplace: Hybrid Languages: Japanese