About this role
Senior Client Success Manager at Ascend Technologies. Location: Little Rock or United States. Role: managing clients, resolving issues, driving retention Requirements: Bachelor's in CS/MIS/Business, 4+ years client-facing technical services experience, strong communication and analytical skills, technical aptitude, proficiency with ServiceNow, Salesforce, and Microsoft solutions. Category: Customer Service Seniority: Mid Level Tools: ServiceNow, Salesforce, Microsoft SharePoint, Microsoft Operating Systems, Microsoft O365, VMware, Citrix Certifications: ccio, cism, itil 4 mp, citp, cegeit, lean six sigma, pmp, cdp Commitment: Full Time Workplace: Remote Languages: English