About this role
Service Delivery Manager at HelioCampus. Location: Bethesda or Chapel Hill. Role: managing delivery, driving adoption, building relationships Requirements: 5+ years in U.S. higher education (assessment, accreditation, or institutional effectiveness), 3+ years in SaaS client success/service delivery, strong communication, analytical, and cross-functional collaboration skills, and experience driving adoption and renewals. Category: Project and Program Management Seniority: Senior Level Tools: HelioCampus Assessment, Jira Service Management Certifications: itil, pmp Commitment: Full Time Workplace: Remote Languages: English