About this role
Temporary IT Helpdesk Project Manager at CSA Global LLC. Location: Washington or Norfolk. Role: managing helpdesk, supervising technicians, documenting incidents Requirements: Final Secret Clearance, Bachelor's degree, 5+ years IT experience, 10+ years helpdesk management preferred; experience with NGEN/NMCI, RAPT, and G2 ticketing; strong communication and documentation skills. Category: Project and Program Management Seniority: Senior Level Tools: G2 Trouble Ticketing tool, Requirement to Award Process Tool (RAPT), Next Generation Internet (NGEN), Navy & Marine Corps Internet (NMCI) Certifications: final secret clearance Commitment: Full Time, Temporary Workplace: Onsite Languages: English