About this role
IT Helpdesk Project Manager at CSA Global LLC. Location: Washington or Norfolk. Role: managing helpdesk, guiding staff, maintaining documentation Requirements: Final Secret clearance, Bachelor’s degree, 5+ years IT experience (10+ years managing helpdesk preferred), familiarity with NGEN/NMCI, G2 ticketing, strong communication and documentation skills. Category: Information Technology Seniority: Senior Level Tools: G2 Trouble Ticketing, Requirement to Award Process Tool (RAPT), Next Generation Internet (NGEN), Navy & Marine Corps Internet (NMCI) Commitment: Full Time Workplace: Onsite Languages: English