About this role
Customer Experience Manager, Enterprise at Navex. Location: Lake Oswego, Oregon, United States. Role: owning experience, building relationships, driving adoption Requirements: 5+ years in customer success, account management, or SaaS post-sales leadership; proven retention/expansion results; expertise in lifecycle analytics and customer health; strong executive communication and cross-functional influence. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English