About this role
Workforce Planning Analyst at Capita. Location: United Kingdom. Role: delivering forecasts, capacity planning, monitoring adherence Requirements: Experience in workforce management for contact centre/back office/field services, advanced Excel, strong analytical and stakeholder skills, attention to data accuracy, ability to interpret complex datasets. Category: Business Operations Seniority: Mid Level Tools: Microsoft Excel, WFM tool Commitment: Full Time Workplace: Remote Languages: English