About this role
Customer Service Advisor - Weekends & Bank Holidays - Remote Working at Capita. Location: Little Island or Cork. Role: answering calls, resolving queries, recording interactions Requirements: Handling customer enquiries by phone, escalating emergencies, meeting SLAs/KPIs, strong communication, PC and data-entry skills, Microsoft Excel proficiency. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Wrkit Commitment: Part Time Workplace: Remote Languages: English