About this role
Experience Partner 1 at Granicus. Location: United States or United Kingdom or Australia or New Zealand or Canada or India or Armenia or Costa Rica. Role: managing portfolio, leading implementation, ensuring success Requirements: Manage a portfolio of mid-tier SaaS clients, lead implementations, support lifecycle success, participate in pre-sales discovery, and identify expansion opportunities; 2+ years customer success/account management experience and bachelor's degree preferred. Category: Customer Service Seniority: Entry Level Tools: Salesforce, CRM, Microsoft Office, Zoom, Microsoft Teams Commitment: Full Time Workplace: Remote Languages: English