About this role
Technical Account Manager at Sutherland. Location: Bogotá, Bogota, Colombia. Role: managing accounts, resolving escalations, driving improvements Requirements: 5+ years in technical support/account management, advanced English (B2+), experience with enterprise customers, cloud/SaaS/production operations preferred, strong communication, stakeholder management, and analytical skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English