About this role
Operational Performance Manager - 18 month secondment at Virgin Media O2. Location: Birmingham or Leeds or London or Manchester or Reading. Role: driving improvement, managing escalations, leading governance Requirements: Experience managing managed service partners, governance and escalations, performance frameworks (KPIs/SLAs), supplier management, audit/assurance support, and strong stakeholder influence and communication skills. Category: Project and Program Management Seniority: Mid Level Commitment: Full Time, Contract, Temporary Workplace: Hybrid Languages: English