About this role
Salary: £35,000 - 35,000 per year
Requirements: A full UK manual driving licenceConfidence working outdoors, at heights and in customers homesA responsible, safety-focused mindsetThe ability to work independently and manage your time effectivelyPrevious experience in a technical, engineering or installation role is beneficial, but not essentialWe expect you to live in one of the specified postcode areas: FK7, FK8, FK9, FK10, FK11, FK12, FK13, FK15 Responsibilities: Install and repair broadband, TV and phone services in customers homesDiagnose and resolve technical faults calmly and accuratelyExplain solutions clearly so customers feel informed and reassuredTake ownership of jobs from start to finishWork safely at heights and outdoors in all weather conditionsBalance technical problem-solving with excellent customer care Technologies: SupportMobileNetwork More:
We are Virgin Media O2, connecting millions of people across the UK through broadband, mobile, TV and entertainment. Our field engineering teams play a vital role in delivering a reliable service customers trust every day. This is a field-based role where you will work independently but as part of a wider team. We offer structured training from day one, ongoing coaching and support, and a 37.5-hour working week across just 4 days after training, with shifts between 7.5 and 10 hours. Our benefits include Bupa healthcare, wellbeing support, life cover, a pension, generous holiday plus your birthday off, discounts on broadband, TV and mobile, Cycle2Work schemes, dental insurance and neurodiversity assessments, as well as access to the Virgin Family platform and O2 Priority. We are an equal opportunities employer and are committed to creating an accessible, inclusive and equitable workplace, with employee network groups that support connection, inclusion and community. We are proud to be named one of the Financial Times Top 500 Best Employers for 2026.
last updated 30 week of 2026