About this role
Operations Supervisor (Taguig City, Philippines) at Employer. Location: Taguig, Metro Manila, Philippines. Role: overseeing operations, managing escalations, analyzing feedback Requirements: Bachelor's degree in nursing/healthcare administration/business, 5+ years patient/customer service experience with 3+ years supervisory experience; omnichannel communications, Microsoft Office and CRM proficiency, knowledge of Philippine labour laws, strong communication and analytical skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office, CRM, ticketing systems Commitment: Full Time Workplace: Onsite Languages: English