About this role
Superloop Connect Support Engineer at Superloop. Location: Colombo, Western, Sri Lanka. Role: answer calls, troubleshoot protocols, escalate issues Requirements: Customer-focused engineer with experience in NBN TC4/TC2, VLANs, BGP, MPLS; strong troubleshooting and documentation skills. Category: Engineering Seniority: Mid Level Tools: VLAN, BGP, MPLS, Ethernet, Network monitoring tools Certifications: cisco ccna, certificate iv in networking Commitment: Full Time Workplace: Hybrid Languages: English