About this role
Customer Resolution Specialist at Superloop. Location: Melbourne, Victoria, Australia. Role: managing complaints, resolving issues, handling calls Requirements: 3+ years customer support/complaints experience in telecommunications, experience with vulnerable/FDV customers, strong communication and problem-solving, familiarity with Salesforce, ability to handle emergency/high-risk calls. Category: Customer Service Seniority: Mid Level Tools: Salesforce Commitment: Full Time Workplace: Hybrid Languages: English