About this role
1st Line NOC Engineer, UK at Indigo TG. Location: Magor or United Kingdom. Role: monitoring alarms, troubleshooting incidents, managing tickets Requirements: 3+ years NOC experience preferred; monitor network alarms, triage incidents, manage tickets, coordinate vendors/field teams; knowledge of routing, switching, firewalls, optical and transmission technologies; familiarity with ticketing and NMS tools. Category: Information Technology Seniority: Mid Level Tools: DCN Networks, OTDR, Service Now, Salesforce, Zendesk, Solarwinds, Zabbix, Netcool Certifications: ccna, ccnp, jncia Commitment: Full Time, Contract, Temporary Workplace: Remote Languages: English