About this role
Associate, Customer & Product Support at AlphaSense. Location: London, England, United Kingdom. Role: delivering support, troubleshooting issues, escalating tickets Requirements: 3+ years in client/product support; strong customer-first mindset, troubleshooting, communication, and problem-solving; ability to learn product, escalate issues, and collaborate with Product and Engineering. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English