About this role
Service Desk Engineer L2 (41610) at Omega Systems. Location: West Lawn or Elmwood Park or Mount Holly or New York City or Stamford. Role: providing support, resolving incidents, documenting solutions Requirements: 3+ years IT support experience, high school diploma, experience with ConnectWise Manage or similar, Windows/Linux/Unix, Active Directory, VPN, LAN/WAN, Citrix/RDS, Microsoft 365/Exchange/SharePoint/Intune, VMWare/HyperV, troubleshooting and customer service skills. On-call rotation required. Category: Information Technology Seniority: Mid Level Tools: ConnectWise Manage, Windows, Linux, Unix, Microsoft Office Suite, Active Directory, VPN, RDS, Citrix, Microsoft 365 Entra, SharePoint, Intune, Spam Filter, Microsoft Exchange Online, Office 365, NTFS, DNS, Group Policy, VMWare, HyperV Commitment: Full Time Workplace: Hybrid Languages: English