About this role
Tier 3 Technical Support Engineer (Philippines) at My IT Crew. Location: Cebu City or Philippines. Role: troubleshooting systems, managing tickets, creating documentation Requirements: Hands-on experience troubleshooting Windows Server, Active Directory, Group Policies, Microsoft 365, Hyper-V, DNS, DHCP, networking, VoIP, and remote access; strong customer-service and documentation skills. Category: Information Technology Seniority: Mid Level Tools: Windows Server, Active Directory, Group Policies, Microsoft 365, Hyper-V, DNS, DHCP, VoIP, Remote Desktop, RemoteApps Commitment: Full Time Workplace: Remote Languages: English