About this role
Software Support Engineer at VirtusLab. Location: Kraków, Małopolskie, Poland. Role: triage tickets, investigate issues, KB authoring Requirements: 5+ years in support roles; strong OS, networking, JVM-based apps, debugging, LLM/agent-based product support; fluent in English. Category: Information Technology Seniority: Senior Level Tools: IntelliJ IDEA, PyCharm, WebStorm, Docker, WSL, Version Control, Java, Kotlin, Scala, Python, Node.js, Shell Commitment: Full Time Workplace: Remote Languages: English