About this role
NumOps Team Lead at Aircall. Location: Paris, Île-de-France, France. Role: leading team, handling tickets, tracking kpis Requirements: Experience leading number operations/porting teams, managing ticket queues, tracking operational KPIs, ensuring regulatory compliance for number portability, and collaborating with product/engineering and carrier partners. Category: Customer Service Seniority: Mid Level Tools: AI Voice Agent, AI Assist, AI Assist Pro Commitment: Full Time Workplace: Hybrid Languages: English