About this role
Technical Support Engineer (Business to Business) at Ziff Davis. Location: Stoke-on-Trent, England, United Kingdom. Role: providing support, troubleshooting issues, escalating issues Requirements: 3+ years technical troubleshooting experience, strong English communication, customer-service experience, intermediate-advanced Windows/MacOS/Linux skills, familiarity with VPN, Office 365, virtual machines, and ticketing tools (Zendesk, Confluence, Jira). Category: Customer Service Seniority: Mid Level Tools: VPN, Microsoft Office 365, Virtual Machines, Zendesk, Confluence, Jira, Windows, MacOS, Linux Certifications: technical Commitment: Full Time Workplace: Onsite Languages: English