About this role
Danish/English Speaking Technical Support Agent (Business to Business) at Ziff Davis. Location: Denmark. Role: providing support, troubleshooting issues, escalating issues Requirements: Danish and English proficiency, 3+ years technical troubleshooting/customer support, OS and internet protocol knowledge, experience with support tools and B2B customers, strong communication and problem-solving. Category: Customer Service Seniority: Mid Level Tools: Windows, macOS, Linux, VPN, Microsoft 365, Google Workspace, Zendesk, Confluence, Jira Certifications: technical Commitment: Full Time Workplace: Onsite Languages: Danish, English