About this role
Service Associate - Reservations Agent (175566) at Shangri-La. Location: Toronto, Ontario, Canada. Role: handling reservations, compiling reports, managing availability Requirements: 2+ years hotel reservations experience preferred, strong phone-based guest service, fluent English, MS Office and Windows proficiency, familiarity with hotel/property management and distribution systems, diploma/degree in hospitality preferred, flexible schedule including weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, hotel reservations systems, property management systems, sales contact management systems, e-travel market Commitment: Full Time Workplace: Onsite Languages: English