About this role
Service Leader - Banquet 服务主管-宴会部 1 (175647) at Shangri-La. Location: Shanghai, Shanghai, China. Role: engaging guests, leading team, handling complaints Requirements: Leading banquet service, engaging guests, motivating staff, handling guest complaints, and supporting daily operations including forecasting and scheduling; luxury hotel experience preferred. Category: Food and Beverage Services Seniority: Mid Level Commitment: Full Time, Permanent Workplace: Onsite Languages: English